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Getting Your Cable TV Service Re-established

Hotwire internet and cable TV service was restored Thursday at about noon.  If your cable TV service is not working, you may need to do a simple procedure to re-establish a Wi-Fi connection to your set top box.  This is very simple and involves only using the handheld remote from Hotwire and your TV.

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Here is how to do it, all using the remote:

Power Button - Hotwire Remote.gif

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  • Click the Power button.

    • Your TV should “wake up”
       

  • Depress the big button at the top with the “rabbit ear” TV icon.

    • This will cause a screen to be displayed, from which you can select among ,  Live TV, My Shows, and others.

 

  • Click on the Left Arrow to move to the Menu selection.
     

  • Press the OK button to select it.
     

  • Now, using the Down Arrow, move to the bottom selection on the list – Device Settings.
     

  • Press OK to select.

    • On the right side of your screen, you should see one item referencing Wi-Fi connections.This should only take a few seconds.
       

  • Using the Arrow keys, move the cursor to the item that references the name of your personal Wi-Fi network and press OK to select it.

    • Once selected, you may be asked to enter your Wi-Fi password and a keyboard will dislplay on your TV screen.
       

  • Enter you Wi-Fi Password.

    • Use the Arrow buttons to select and depress each character on the keyboard, and when finished, depress the enter on your screen. Keep in mind that passwords are case sensitive.

    • When finished, the screen should indicate that your set top box is connected.
       

  • Depress the Live TV button [top right of the remote] to go to TV.

Congratulations.  You are finished. 

10/1/22

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