Using dwellingLIVE™ to Notify the Gate of Visitors

 

dwellingLIVE is the Internet communications system Rosedale uses to enable residents to notify the gate of visitor and vendor. It can be accessed in three different ways -- iPhone, Android Smartphone or using an online browser with your computer or tablet.

 

Using dwellingLIVE, you can add guests or vendors (visitors), add a party list, restrict visitors, select the start and end dates of the visit, and view your visitor history. If you wish to be contacted by the gate when a visitor arrives, you can enter a notes for the gate attendant. If a service provider visits on a regular basis, e. g. housekeeper, pool service, lawn care, etc., their name should be added to the resident’s permanent access list.

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The only approved method of notifying the gate of expected visitors is to use dwellingLIVE, the Internet communications system Rosedale uses to enable residents to notify the gate of guests and vendors. Unless there are extenuating circumstances, effective February 15, 2022 phone calls to the gate, to register guests or vendors, will no longer be accepted. If you need help or have extenuating circumstances why you cannot use dwellingLIVE, for entry of your guests and visitors please contact   communityaccess@rosedalemhoa.com.

 

Registering with dwellingLIVE™ to Become a User

 

To use dwellingLIVE, residents must first register to get a username and password. This insures security assuring that only authorized residents can use it. New residents should register as soon as possible. To register, residents must contact the Access Committee at communityaccess@rosedalemhoa.com.

 

Long-term renters may be given access to the dwellingLIVE system.

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Downloading the dwellingLIVE™ Software

 

iPhone                         To download the dwellingLIVE app on your iPhone from the
                                   Apple app store, click here. 

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Android Smartphone  To download the dwellingLIVE app on your Android smartphone
                                   from the PlayStore, click here

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Online with your         dwellingLIVE™ can be run with any browser.  To load it
Computer or tablet     in your browser, click here. You must register first to get in.

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Tip:  If you plan to use dwellingLIVE on your browser, BOOKMARK it for quick and easy access.

 

Tip: The guest name should match that on the driver’s license to avoid confusion; do not use of nicknames.

 

Tip: When adding vendors to your Guest List, enter the vendor company name only, leaving the first and last name fields blank. That way anyone from that company will be granted access.

 

Tip: If your household has more than one user, it is best that all users use the same user name and password to avoid system conflicts.

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Tip:  Only a system administrator can alter vehicle and bar code status  data on your dwellingLIVE account.  To update information on your automobiles, email any corrected information to the Access Committee at communityaccess@rosedalemhoa.com or contact Resource Property Management.

 

To contact the Rosedale Communications Committee to ask for help or for more information on dwellingLIVE, click here.

 

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Videos and Documentation on how to use dwellingLIVE™

 

Click here to view a shorts training video on how to use dwellingLIVE to manage your guest list on your computer or tab accessed by your browser.

 

Click here for printed instructions on how to use the dwellingLIVE app on your Android smartphone.

 

Click here for printed instructions on how to use the dwellingLIVE app on your iPhone.

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Click here to view a short training video on User Account Settings for dwellingLIVE.

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Click here for a printed handout on dwellingLIVE user account settings and managing your guest list. This handout can also be found in the Rosedale Homeowners Welcome Package.

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12.16.21